FAQ

1. What is the size of a typical contract that your company will take on?

Our jobs generally range from one day to several weeks in length. Contracts larger or smaller than this are certainly accepted

2. How long do I have to wait to have the work completed once I decide to have the project completed?

Currently we are booking into late spring of 2017. This does vary throughout the season so contacting us as soon as possible is always recommended, especially to beat the spring rush.
 
3. Are you fully insured and do your employees have workers compensation coverage?

Yes, we are fully covered. We would be happy to provide you with a certificate of insurance upon request.

4. Do I have to give you a down payment?

Usually we require 25 - 50% of the job cost at the contract signing to cover material orders and time dedications.

5. Will you be hiring any subcontractors?

We sometimes subcontract certain portions of work to specialized contractors. We only work with subcontractors whose standards are as high as our own.

6. Do I really need a professional?

People underestimate the work load required to do landscaping work around their property.  For certain projects you will most likely need to have your existing grade adjusted to accomodate the new product.  Consider the costs of all the things that you will need. By the time you have your materials delivered, plus you might need equipment to help you, the cost will add up. Also, do you really want to spend your weekends laboring in your yard? A professional install will offer you good value if you really consider all of the aspects.

7. What areas do you service?

We work in many areas throughout the Ottawa Valley.  This includes Renfrew, Arnprior, Braeside, Cobden, Eganville, Foymount, Calabogie, Douglas, Pembroke and Petawawa.  Even if your area is not mentioned here that doesn't mean we won't go there.  Please call us to inquire.

8. What form of payment do you accept?

We accept cash, E-transfers and cheques.
 

Landscaping was the final stage of a two-year renovation to turn our summer cottage into a year-round home. Meristemdesigns provided us with the plans that would turn the mess resulting from the installation of a new septic system into a beautiful low-maintenance garden.    We needed a landscaping contractor that would bring our plan to life.Valley Landscaping & Excavating were able to do just that. Our project was a big one – retaining walls were needed to contain the new septic system. Pathways, around two sides of the house and from the driveway to a side entrance had to be installed. New gravel for the driveway was required. 
 
Over the two years of our renovations, delays by various contractors without much communication were very frustrating to us. Alex knew that and was very sensitive to the importance of keeping us informed, making sure that we knew when he was going to be on-site and keeping us up-to-date on the timing of the various stages. His expertise ensured that we chose the best material for the pathways that would properly integrate with our natural surroundings. He anticipated our desire to self install an underground sprinkler system so that could be accomplished in time for the delivery of fill. Alex made sure that our project was completed in time for a large open house we had planned and this was especially appreciated (even if the rainy weather that day was not!). The site was left clean and his employees were polite and considerate at all times.
 
It is our pleasure to recommend Valley Landscaping & Excavating for any project. The result has been amazing and we have received many compliments about our home and his work.
 
L.W Calabogie, ON